PRIVACY POLICY
Effective Date: October 27, 2026 | Last Updated: October 27, 2026
Osito Drone Services LLC ("Osito Drone Services," "we," "our," or "us") operates the website ositodrone.com and provides commercial drone services and youth STEM drone education programs. We are committed to protecting your privacy and ensuring the security of any personal information and project data you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our youth STEM programs, or engage our commercial aerial solutions.
1. Information We Collect
- Contact & Account Information: Name, email address, phone number, and physical mailing address when you submit an inquiry, book a commercial shoot, or register for a workshop.
- Registration & Participant Details: For youth STEM programs and workshops, we collect guardian contact information and participant names/ages necessary for educational coordination and safety waivers.
- Commercial Client Details: Business name, billing address, project location details, and specific operational requirements for aerial photography, mapping, or inspection services.
- Usage Data: IP address, browser type, device information, operating system, pages visited, and time spent on ositodrone.com via cookies and standard analytics tools.
2. How We Use Your Information
- Delivering Services: To schedule, coordinate, and perform commercial drone operations and youth STEM training classes.
- Communication: To respond to inquiries, send booking confirmations, provide workshop updates, and communicate regarding project deliverables or safety protocols.
- Safety & Compliance: To maintain records required for FAA Part 107 compliance, site risk assessments, and participant safety waivers.
- Website & Business Improvement: To analyze website traffic, enhance user experience, and optimize our digital platforms and flight simulators.
3. Commercial Client Aerial Imagery and Data Handling
- Ownership: All raw aerial imagery, videos, orthomosaics, and derivative data products captured on behalf of a commercial client remain the property of the client as specified in our service agreements.
- Data Storage & Security: Commercial flight data and media files are stored on secure, encrypted local drives and cloud storage platforms accessible only by authorized personnel assigned to your project.
- Confidential Use: We do not publicly share, sell, or license commercial client aerial imagery or proprietary site data without explicit prior written consent.
- Promotional Use: We may occasionally request permission to use non-confidential portfolio highlights or generalized aerial footage for marketing or educational demonstrations (such as Maker Faire exhibits). Such usage is strictly governed by prior client agreement.
- Data Retention & Deletion: Upon project completion and final delivery of all assets, we retain backup copies for a limited operational window unless a client requests immediate secure purging of all project media.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only with trusted Service Providers, for Legal & Safety Requirements (including FAA coordination where applicable), or during Business Transfers.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information and project files from unauthorized access, loss, misuse, or alteration.
6. Children's Privacy (Youth STEM Programs)
Our youth STEM education programs are designed for minors, but registration and account creation on our website must be completed by a parent or legal guardian. We do not knowingly collect personal information directly from children online without parental consent.
7. Your Rights and Choices
Depending on your jurisdiction (such as California under the CCPA), you may request Access & Portability, Correction, or Deletion of your personal information, subject to legal and operational retention requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@ositodrone.com